As your company grows, new operational complexities are introduced, generally resulting in new staff and additional layers in your company organisational chart. Decision makers become more removed from the ‘front-line’ and visibility of cause and effect is obscured.
This means that the ‘management by feel’ approach adopted by many small business owners becomes impossible for growing and larger companies.
You need a more objective way of measuring your company’s strengths and weaknesses.
Using Key Performance Indicators (KPI's), you can precisely and objectively identify the areas of your business that are responsible for your success (or otherwise).
So if you need to determine if the cost of your service levels are too high, Key Performance Indicators (KPI's) can tell you. If you’re unsure whether the service level you’re providing is in line with your business needs, Key Performance Indicators (KPI's) will deliver the answer.
With 10 years’ specialist KPI experience, Supply Today can take an accurate snapshot of your business and analyse this information to determine exactly which areas need improvement. Our comprehensive Key Performance Indicator (KPI's) reviews cover:
- Inventory performance
- Warehousing performance
- Credits / returns
- Cost reporting
- Transport performance
- Customer service levels (DIFOT)